No problem. If you want to go ahead, you can pay for it there and then, all without having to call. Call centre open 24 hours a day, seven days a week. All policies are subject to English Law. You can also email us at motorclaims@hastingsdirect.com. We aim to respond to this within five working days. Get a quote online today at https://www.hastingsdirect.com Here's some advice on finding affordable car insurance as a young driver. If your policy number starts with H: Please call us on 0333 321 9801 to change your payment details. Your policy documents will tell you who your cover is provided by and you'll find these in MyAccount. Location Leicester. We'll need to speak to you to do this, so please call us on 0333 999 8911 so we can get it sorted for you. You choose cheap and cheerful for a … All policies are subject to English Law. Or you can call us on 0333 321 9800 (UK) or 00 44 1424 738 585 (EU). How to make a change in the app or MyAccount: If you get stuck in MyAccount you can start a webchat and we'll guide you through the steps. Many moons ago, before I took ownership of a 660bhp modified, flame-spitting Nissan GT-R, 17-year-old me started motoring life off with a lowly 1.0-litre Toyota Yaris. Depending on how you've chosen us to contact you, you'll be sent and email or letter confirming your details have been changed. If we've asked you to contact us about your driving data or about an additional payment due to your driving score, please call us on 0333 999 8911. Sorry you're having problems logging in, we know it can be frustrating. If it's not set to automatically renew you just need to follow the steps to accept your renewal. To get you to the help you need quickly go to our claims help centre to make a new claim for your car, home, van or bike insurance. Having a driving licence will give you a new-found freedom; If your car's not being driven on public roads, declare your car off the road with a Statutory Off Road Notification (SORN). Click here to learn more about how we are adapting with COVID-19 . Voice your opinion today and hear what 73158 customers have already said. No problem. View details and apply for this Customer Representative job in Leicester (LE1) with Hastings Direct on Totaljobs. Structured counselling over the phone, via live chat, email, or in person: you’ll have access to a global network of over 90,000 counsellors, trainers and critical incident responders. Select the link to view your renewal pack. Apply now Your policy is likely to renew automatically, so make sure to check this in MyAccount or the app. They were casted a ballot Moneyfacts Car Insurance Provider of the Year 2018 for the fourth time. If it isn't going to, please call us on 0333 321 9681 to let us know you want to go ahead with your renewal. If you've purchased breakdown cover, your breakdown provider is on hand to give you the help you need 24/7, Please call the RAC on 0333 321 9818 (UK) or 00 33 472 43 52 55 (EU), Please call AXA on 0333 321 9644 (UK) or 00 44 1737 815 876 (EU). If you see the message Already registered, it means you've already set up MyAccount so try signing in with the details you used when you registered. Simply: Make sure to check all the documents in the pack and let us know if any of your details need changing. You can use this online form to get a quote for a change to your policy. If your policy number starts with H: Please call us on 0333 321 9801 to make a payment and set up a new direct debit. Don't worry if you can't remember what password you used, just select Forgot password? You’ll find your policy details and insurance documents as well as contact numbers, claims tips and our live chat service all stored safely and securely in the app to access whenever and wherever you need them. If you don't want to carry on, simply select. Sorry you want to leave us. If you want to go ahead, select Continue and we'll let you know when your new documents are ready to view. All you need to do is: If your payment's been successful, you're all done, but if it hasn't, you'll be asked to try again. Do you agree with Hastings Direct’s star rating? Please call our approved repairers on 0333 999 2954 to arrange a repair, making sure to have your registration number to hand. You can also reset your direct debits if you've cancelled them in the past. To start a new claim, please go to MyAccount. Failed registration means the details you're using don't match the information you gave us when you bought your policy. Hastings Direct can be reached by calling 01733 308380, via online live chat, and on both Facebook and Twitter. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Your browser's out of date so you may not be able to use some of the features on our website. and follow the instructions. If you haven't made your complaint yet, you can do this online or by calling us on 0333 999 8904 – our lines are open Monday to Friday, from 9am to 5pm. Simply: Sorry you want to leave us. If your policy number starts with H: Please use this online form to request a document. It could be you told us a different email address, so make sure to check that and then try again. Please make sure to put your claim number in the subject line - for example 300-10-XXXXXX. For the best experience, we recommend upgrading your browser to a newer version. Our car insurance is Defaqto 5 Star rated, Voted Car Insurance Provider of the Year by the general public in 2018. We're here for you 24 hours a day, seven days a week. If it isn't going to, please call us on 0333 321 9801 to let us know you want to go ahead with your renewal. For an interview, it is a good idea to make a great first impression and we would therefore advise to dress smart. If you have home emergency cover and need to make a claim, please call us on 0800 633 5088. Built in 1872, this pier has long been used for events and entertainment, especially for music concerts, to the present day. We need to speak to you to do this, so please call us on 0333 321 9801 so we can help. Did you buy your multi car policy or add the second vehicle after the 10th of December 2020? If you're not sure which one you used, check your inboxes to see which address we've been emailing you on (some of our emails will come from Customer Services, rather than saying Hastings Direct). Most of the time your policy will renew automatically, so make sure to check this in your renewal invite. You can also email us at motorclaims@hastingsdirect.com, just make sure to put your claim number (e.g. If you own a car that's not being driven on public roads, you're legally required to notify the DVLA by making a Statutory Off Road Notification (SORN). Make sure you include the policy number and a description of the incident. We'll send you a reset email, so make sure to check your junk folder. Get online help – just go to MyAccount and click on Can we help? Registered in England and Wales no. Most of the time your policy will renew automatically, so make sure to check this in your renewal quote. Please call us on 0333 321 9675 to get a quote for a change to your policy. Hastings Direct is available on a variety of car insurance policies, including single car, multi-car, and ‘SmartMiles’ telematics cover. Hastings Direct Careers. Simply: All your documents, such as your certificate of insurance or renewal quote, are saved securely in the app and MyAccount, where you can access them instantly whenever you need them. Just passed your driving test? This should only take a couple of hours. MyAccount makes managing your No problem. For all our latest advice and help using our online tools, please see our Coronavirus FAQs. To make a claim or discuss an existing claim, you'll need to speak directly to your insurance provider. We welcome applications from all suitably skilled persons regardless of their gender, age, race, disability, ethnic background, religion/belief, sexual orientation, gender reassignment or marital/family status. There are a few reasons why this could be the case, so check what the error message says at the top of the screen. Registered in England and Wales no. If it isn't going to, please call us on 0333 321 9752 to let us know you want to go ahead with your renewal. 3116518. It was as base-spec as they come; Read about TV presenter Jamie East, his early driving experiences and why he'll never leave a roof box unlocked again! If you'd like to talk to us, please call us on 0333 321 9630, Monday-Friday 9am–5pm. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Then select the relevant link under How to Manage and Customise a policy, which will tell you the easiest way to make your change. Learn how to enable JavaScript. Colleague Assistance Programme. Just log in to the app or MyAccount and: All your documents, such as your certificate of insurance or renewal quote, are saved securely in MyAccount, where you can access them instantly whenever you need them. Registered Office: Conquest House, Collington Avenue, Bexhill-on-Sea, East Sussex, TN39 3LW. Do you know what to do? Replace or update your vehicle, licence plate and mileage, View, print or download documents or letters we've sent you, Check if you're insured to drive other cars, Get a quote for policy changes, like changing mileage or use, Report or track a claim online (not yet in the app). The simplest way to make a late payment is in MyAccount. For information on our claims process please visit our claims page. Hastings Direct, Read about how Car Throttle's Adnan Ebrahim learned the hard way how to differentiate between a Kent country road and a farmer's field. The easiest way to manage your payment details is in MyAccount. Even though it's a design classic and one of the original hot hatchbacks, The Volkswagen Golf was only the 7th most popular car among first-time drivers. You can get an update on your claim's progress in MyAccount. at the bottom of the screen. Calls to our numbers beginning with 0844 or 0843 cost 7p a minute; calls to 0871 numbers cost 13p a minute, and calls to 0845 or 0870 numbers cost 3p a minute. Simply: To let us know you've moved house, simply log in to the app or MyAccount. All those months of hard work have finally paid off and now the open road awaits you. We'll aim to get any documents to you within seven working days. If you're the account holder you can make changes yourself in the app or MyAccount any time that suits you. Hastings Group is an equal opportunities employer which means we treat people fairly. If you want to know more, take a look at a full list of MyAccount features and app features. With MyAccount you can view your documents and many of our customers can make changes to their policy including: We're sorry to hear you've had an incident. Today, Hastings Direct have 2.8 million live client approaches and more than 3,400 associates and they've won and achieved various honors and supports. For information on how to make a claim, please visit our claims page. 300-10-XXXXXX) in the subject line. We'll need to speak to you to do this, so please call us on 0333 321 9790 before your renewal date so we can get it sorted. Please call us on 0333 321 9681 so we can help. Inside Hastings Direct. You can manage your payment details in the app or MyAccount in a few simple steps. This free web chat facility allows customers to chat with operators online to have their issues addressed. For information on our claims process please visit our claims page. Registered in England and Wales no. Do you agree with Hastings Direct’s star rating? Complaints In writing: Customer Relations Department, Hastings Direct SmartMiles, iGO4 House, Staniland Way, Peterborough, PE4 6JT. Do you agree with Hastings Direct's TrustScore? If we want to speak to you about a claim, please email us at motorclaims@hastingsdirect.com, making sure to put your claim number (e.g. You'll be dealing with inbound contacts every day so, you need to be strong and adaptable to enjoy helping our customers. If your policy number starts with H: Please call us on 0333 321 9801 or start a webchat to discuss your payment. Simply: Great! Hastings Direct SmartMiles is more than your usual insurance policy. Please use this online form to get a quote for a change to your policy. On this live moving webcam you can take a look at the outstanding Hastings Pier over the English Channel. Hastings Direct Live Chat aims to provide the best products, great value and a simple, straightforward service. Registered in England and Wales no. 24/11/2020 13:26:11 Cookie Policy +44 (0) 203 8794 460 Free Membership Login Great! It's designed to reward safe drivers and offer savings that really add up over the years. | Read 13,361-13,380 Reviews out of 74,999 Free interview details posted anonymously by Hastings Direct interview candidates. Log into MyAccount to keep track of your claim's progress. Please contact us as soon as possible, all calls are completely confidential and we can speak to someone else on your behalf if you prefer – we'll just need your permission first. You’ll find your policy details and insurance documents as well as contact numbers, claims tips and our live chat service all stored safely and securely in the app to access whenever and wherever you need them. Read about radio DJ Sian Welby's first car and her early driving days. If we've asked you to get in touch about some of the information you provided for your policy, please call us on 0333 321 9757. By installing a SmartMiles box in your car, we use GPS satellites to help analyse your personal driving style. For information on our claims process please visit our claims page. Sorry you want to leave us. Change your payment details, including when your monthly payments are taken. Hastings (HSTG) share price, charts, trades & the UK's most popular discussion forums. How to stay safe if you've broken down, and ways to prevent your car from breaking down. Depending on how you've chosen us to contact you, you'll be sent an email or letter confirming your details have been changed. Or, if you prefer, you can write to us at: Customer Relations Department, For the best experience, we recommend upgrading your browser to a newer version. Clearly Hastings Direct. Did you know that, if you're cancelling because you're getting a new car, you could try changing the vehicle on your current policy instead? Welcome to the new Hastings Direct app, which is packed full of features designed to take the hassle out of managing your car insurance. Be rewarded for safe driving with a telematics car insurance policy. You can also reset your direct debits if you’ve cancelled them in the past. Answered by Hastings Direct 13 March 2020 Answer If you've purchased breakdown cover or have a premier policy, the RAC are on hand to give you the help you need 24/7. Hastings Insurance Services Limited, trading as Hastings Direct, is authorised and regulated by the Financial Conduct Authority (register number 311492). Collington Avenue, To follow the steps to accept your renewal the steps to accept your renewal quote is securely! Yourself in the past registered Office: Conquest House, simply select existing... Progress in MyAccount your opinion today and hear what 73158 customers have already said with contacts. Probably quicker than they would have answered the phone ) within 36 hours ( probably quicker than they would answered... Cancelled them in the app from the Google or Apple stores of 74,999 1 Hastings Direct app, includes! 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